Strategic Approaches to Negotiation
When faced with difficult negotiations we tend to play to our strengths. Our experience tells us “this has worked before, let’s try it again” –sometimes without our even realising it. That’s how experience and learning [...]
Right First Time Conflict Intervention
Conflict intervention is a risky process. Very often one or all parties will reject the outside interruption. From initial contact with the parties, building a rapport, through to generating dialogue and process building - there [...]
“Getting To Yes – Negotiating Agreement Without Giving In” by Fisher, Ury & Patton
More An Appreciation Than A Review... In my last post I described why “The Conflict Pivot” by mediator Dr Tammy Lenski is my favorite book on conflict resolution. The renowned “Getting To Yes - Negotiating [...]
“The Conflict Pivot – Turning Conflict into Peace of Mind” by Dr Tammy Lenski
Have you ever read a book that made such an impression on you that you had to tell everyone, even if they had absolutely no interest in its subject matter? “The Conflict Pivot ” by [...]